Compliance Process

Our compliance process delivers a smooth transition from evaluation to approval with meticulous care.

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Step 1: FinCEN Registered

We are registered as a Money Services Business under the Financial Crimes Network, meaning we are compliant with all federal and state regulations.

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Step 2: AML/KYC Program

We have written and enforced Anti-Money Laundering and Know Your Personnel program that is compliant with all statutes listed in the Bank Secrecy Act.

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Step 3: Automated System

Our machines utilize cloud software to log all customers and transactions. This allows for the automatic formation of Consumer Transaction Reports and Suspicious Activity Reports.

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Step 4: Compliance Team

We have a 24/7 Compliance help desk that can rapidly respond to any developing compliance issue. Our team also provides compliance training for new partners.

Got Questions?

How fast will cash be converted to Bitcoin?

Once you complete the transaction at our Bitcoin ATM, the cash you insert will be converted to Bitcoin almost instantly. However, the confirmation of the transaction on the Bitcoin network may take anywhere from a few minutes to an hour depending on network congestion. You will receive a receipt with transaction details, and you can track the status using the provided information.

Where is my Bitcoin going to be stored?

Your Bitcoin will be sent to the Bitcoin wallet address you provide during the transaction. If you don’t have a Bitcoin wallet, you can create one using a mobile app or online service. Alternatively, our ATM can generate a paper wallet for you, which is a physical printout of your public and private keys.

I don’t have a Bitcoin wallet, what do I do? What’s a paper wallet?

If you don’t have a Bitcoin wallet, you have two options:

  • Create a Digital Wallet:
    • Blue Wallet: For users looking for a simple and user-friendly option, we recommend Blue Wallet. It’s easy to set up and offers a straightforward interface for managing your Bitcoin.
    • Xverse Wallet: For users interested in trading other cryptocurrencies and NFTs in the future, we recommend Xverse Wallet. It supports a wide range of digital assets and provides advanced features for trading and managing your portfolio
  • Use a Paper Wallet:
    • A paper wallet is a physical document containing your Bitcoin address and private key, usually in the form of QR codes. Our ATM can generate a paper wallet for you during the transaction. This paper wallet can be used to store your Bitcoin securely offline. It is crucial to keep this document safe because anyone with access to the private key can spend the Bitcoin stored at that address.